Postal Authorities advise world wide there are significant delays no matter which method of postage you choose due to flight cancelation and other logistic issues. Your order is sent as soon as the order is received. Same day if before noon. Next day if after. Express Post is prioritised by Australia post and we suggest using that postal option. Regular post at present especially to Victoria and WA is very slow at present time.
Further to this, Australia Post tracking is very erratic and at times tracking does not appear until your parcel actually reaches your nearest mail centre to your destination. Australia post is not scanning small parcels posted from their regular or express post pillar postal boxes.
Once you receive tracking numbers or details please refer to your local post office as we cannot give you any information once the parcel has left our facility. We regret we cannot be of any more assistance as to when you will receive your parcel
Australian postal authorities also advise that signature on delivery options are no longer possible. Due to Covid 19 The parcel will be carded and taken to your nearest post office for collection. The so called safe drop is not a good idea unless you have a specific parcel box where the parcel can be left out of sight.
Quite a few parcels have recently been stolen so we now ask the post office to card parcels if you are not home on arrival and take to your nearest post office for collection. Yes we know it may be inconvenient to some, but we feel certain you would appreciate your valuable order to be in your possession than in some street thief.